Apollo Research Labs respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or otherwise interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect information including:

Personal Information

• Full name
• Billing address
• Shipping address
• Email address
• Telephone number
• Company or institution name (where applicable)

Order Information

• Products purchased
• Order history
• Shipping preferences
• Transaction details
• Customer service communications

Technical Information

We may automatically collect information including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website interactions
• Referral sources
• Cookies and similar technologies

How We Use Your Information

Your information helps us provide a secure and reliable shopping experience.

We may use collected information to:

• Process and fulfill orders
• Provide customer support
• Communicate shipping updates
• Verify transactions
• Improve website functionality
• Prevent fraud
• Maintain website security
• Comply with applicable legal obligations
• Send promotional communications where permitted

Payment Security

Apollo Research Labs utilizes secure third-party payment providers to process transactions.

We do not store complete credit card numbers, banking credentials, or other sensitive payment information on our servers.

Payment information is handled according to the security standards of our authorized payment processors.

Cookies & Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Remember shopping cart contents
• Maintain login sessions
• Improve website performance
• Measure website traffic
• Analyze visitor behavior
• Personalize content
• Support marketing campaigns

You may disable cookies through your browser settings; however, doing so may affect certain website functionality.

SMS & Cart Reminder Communications

If you choose to opt in, we may send transactional or promotional text messages regarding your orders, account activity, or abandoned shopping cart.

Your SMS consent is never sold or shared with unrelated third parties.

Standard messaging rates may apply depending on your mobile carrier.

You may opt out at any time by following the instructions included within the message.

Sharing Information

Apollo Research Labs values your privacy.

We do not sell, rent, or trade your personal information.

Information may be shared only with trusted service providers necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Order fulfillment and logistics partners
• Fraud prevention services
• Website hosting providers
• Customer support platforms
• Marketing service providers (where applicable)

These providers receive only the information necessary to perform their services. When you place an order, the information necessary to fulfill it — including your name, shipping address, contact information, and order details — is shared with our fulfillment partner solely to process, package, ship, and provide support for your order, such as tracking information. Our fulfillment partners are authorized to access this information only as needed to perform services on our behalf and are expected to maintain appropriate confidentiality.

Legal Compliance

We may disclose personal information if required to:

• comply with applicable law
• respond to lawful governmental requests
• enforce our Terms & Conditions
• protect our legal rights
• investigate fraud or security concerns

Data Security

Apollo Research Labs implements commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Although we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• fulfill orders
• maintain business records
• comply with legal obligations
• resolve disputes
• enforce agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of personal data
• Request a copy of stored information
• Withdraw marketing consent
• Object to certain processing activities

To exercise these rights, please contact our customer support team through our website.

Children’s Privacy

Apollo Research Labs does not knowingly collect personal information from individuals under the age of 18.

Our website and products are intended only for adults and qualified research professionals.

Third-Party Websites

Our website may contain links to external websites operated by third parties.

Apollo Research Labs is not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of any third-party websites they access.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or website functionality.

The “Last Updated” date at the top of this page indicates when revisions were most recently made.

Contact Us

If you have questions regarding this Privacy Policy or the handling of your personal information, please contact Apollo Research Labs through the Contact page on our website.